Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery within the Benelux usually takes 3–7 business days after your order has been shipped.

Does LONEPRAYERS ship throughout the Benelux?

Yes, we ship to the Netherlands, Belgium, and Luxembourg.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking link. You can also track your order via our Order Tracking page.

What are the shipping costs?

We offer free shipping within the Benelux for orders over €50. Shipping costs for orders below this amount will be displayed at checkout.

Can I return my order?

Yes, you can request a return within 14 days of receiving your order. Items must be unworn, unused, and in their original condition.

What should I do if my order arrives damaged?

Please contact us as soon as possible via the contact page and include photos of the issue. We will be happy to help you find a suitable solution.

How do I choose the right size?

You can find information about the fit on each product page. If you are in doubt between two sizes, we usually recommend choosing a size larger for a more relaxed fit.

When will I receive my refund?

After we have received and checked your return, the refund is usually processed within 5–10 business days.

What is LONEPRAYERS?

LONEPRAYERS is a faith-driven lifestyle brand that brings together minimalist streetwear, faith, and reflection.

How can I contact you?

You can contact us via the contact page. We aim to respond within 1–2 business days.

Are taxes included in the price?

Yes, all prices shown include VAT. Any shipping costs will be calculated at checkout.

Is my payment secure?

Yes, all payments are securely processed via reliable payment providers and secure connections.