Privacy Policy

04

Legal grounds

We process personal data based on one or more legal grounds, depending on the purpose of the processing. This can include:

• Performance of a contract
• Compliance with a legal obligation
• Legitimate interest
• Consent, when legally required

05

Shopify

Our webshop is technically hosted via Shopify. Shopify processes personal data for purposes including the operation of the webshop, the ordering process, customer accounts, security, and other parts of the service.

Shopify may process personal data according to its own privacy terms and as a service provider on our behalf, depending on the processing in question.

06

Production and fulfillment via Gelato

LONEPRAYERS works with Gelato and affiliated production and logistics partners for on-demand product production and fulfillment.

When you place an order, personal data necessary to produce and deliver your order may be shared with Gelato and involved production and shipping partners.

07

Payment providers

External payment providers may be used for payments. These parties process payment details according to their own privacy policies and applicable security measures.

LONEPRAYERS only processes payment details to the extent necessary for the order, administration, customer service, and legal obligations.

08

Other external service providers

We may use external service providers for, for example, hosting, analysis, communication, security, customer service, shipping, administration, and marketing.

When these parties process personal data on our behalf, we make agreements where necessary regarding the protection and processing of this data.

09

Cookies and similar technologies

Our webshop may use cookies and similar technologies to ensure the website functions properly, remember preferences, gain insight into the use of the webshop, and, where permitted, support marketing and advertising.

Non-essential cookies are, where legally required, only placed after consent has been given.

10

Analysis, marketing, and advertising

We may use analysis, marketing, and advertising services to gain insight into the use of our webshop and to make our products and communication more relevant.

When consent is required for this, these services are only used after consent has been given. You can adjust or withdraw your consent, where applicable, via the available cookie or privacy settings.

11

Newsletters and commercial communication

When you subscribe to commercial communications, we may send you information about LONEPRAYERS, products, collections, or other developments.

You can unsubscribe at any time via the opt-out option in the relevant communication or by contacting us.

12

International transfer of personal data

Some service providers we work with may process personal data outside the European Economic Area. When personal data is processed outside the EEA, we ensure appropriate safeguards where necessary in accordance with applicable privacy law.

13

Retention periods

We do not retain personal data longer than is necessary for the purposes for which they were collected, unless a longer retention period is legally required or permitted.

Administrative and tax data, for example, may be retained for the statutory retention period.

14

Your privacy rights

Depending on applicable law, you have the right to, among other things:

• Request access to your personal data
• Have incorrect personal data corrected
• Request deletion of personal data under certain circumstances
• Request restriction of processing under certain circumstances
• Object to certain processing
• Request data portability under certain circumstances
• Withdraw consent when processing is based on it

You can contact us for this via info@loneprayers.nl .

15

Right to object to direct marketing

You have the right to object to the use of your personal data for direct marketing. When you object to direct marketing, we will no longer use the relevant personal data for this purpose, to the extent legally required.

16

Security

We take appropriate technical and organizational measures to protect personal data against loss, unauthorized access, abuse, modification, or disclosure.

However, no method of electronic storage or transmission via the internet can guarantee complete security.

17

Minors

Our webshop is not specifically aimed at children. If you are younger than the age at which you are allowed to enter into a contract independently, we recommend that you only use our webshop with the permission and involvement of a parent or legal guardian.

18

Complaints and the Dutch Data Protection Authority

Do you have a complaint about the way we handle your personal data? Please contact us first at info@loneprayers.nl , so that we can review the situation and resolve it where possible.

You also have the right to lodge a complaint with the competent supervisory authority, including the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) in the Netherlands.

19

Changes to this privacy policy

The most recent version of the privacy policy is published on this page. This page also states the date on which the policy was last updated.

When significant changes have consequences for how we process personal data, we may inform you of this when required by law.

20

Contact

Do you have any questions about this privacy policy or the processing of your personal data? Please contact us:

Email: info@loneprayers.nl
Phone: +31 6 83830512

21

Company Information

LONEPRAYERS
Remy van Miltenburg
Kwikstaartlaan 42
3704 GS Zeist
The Netherlands

Chamber of Commerce (KvK) number: 42062192
VAT identification number: NL005466719B39
Email: info@loneprayers.nl

The address mentioned above is a mailing address for business correspondence and not a physical store, showroom, pick-up point, or publicly accessible visitor address.